Warranty
Warranty Policy
As a consumer, you are entitled to a legal warranty of one (1) year for the goods you purchased from us. This warranty covers all original components against defects in workmanship and materials.
Coverage:
Defects that prevent the product from functioning as described in the user manual or advertisement.
Original components are covered for one (1) year from the date of purchase.
Exclusions:
Damages or defects due to accidents.
Incorrect assembly or installation by the user.
Improper or negligent use of the product.
Modification or transformation of the product.
Maintenance contrary to the product instructions (e.g., lack of brake maintenance).
Wear and tear or defects inherent to the product's normal useful life or service life.
Extended Warranty:
You can extend the warranty period of your product to two (2) years for free by registering your order information. This allows us to provide personalized after-sales service to our users.
Registration Information:
To register your product warranty, please provide the following information:
Purchase Channels
Order Number
Satisfaction Guarantee:
Customer satisfaction is our priority. If you encounter difficulties using Melonsun products, our customer support service is available 24/7. We will promptly respond to any questions or concerns to ensure your satisfaction.
Changes to Terms:
Melonsun reserves the right to interpret and modify these warranty and return policy terms without prior notification.
Thank you for choosing Melonsun. We are committed to providing you with quality products and exceptional service.